New players at online casinos are bound to have questions. Beginner gamblers might be confused by casino jargon, or unsure about software and gambling requirements. For this reason, we have compiled online casino FAQs for first-time gamblers. Our expert gambling analysers ensure to answer all the questions you might have to the best of their ability. To find answers to questions you may have, read below.
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Online Casino FAQs about Software and Other Questions
All you need to play is an internet connection and a device of your choice, computer or mobile. If you want to play for real money, you will need a payment method.
To register at a casino, you will need to provide them with your personal information, such as your name and address. In some cases, the casino will require you to send a copy of your passport to confirm residency.
Most online casinos require you to be 18 to play real money games. This may change due to the casino you are registered at. Free games do not have an age restriction.
Certainly. Online casinos offer free plays for players to learn the games.
Security and Safety at Online Casinos
The internet casinos we provide have excellent security measures. A safe online casino should offer 128-bit SSL encryption services.
Yes, all transactions are encrypted. The casinos use the newest encryption technology. Therefore, your personal details, deposit and withdrawal information will never be compromised.
Every verified internet casino uses a Random Number Generator (RNG). The RNG ensures that all games are fair and spins and card results are random.
A rogue casino is an online casino that ignores customers that want to make withdrawals from their rewards. Customer support makes these players run around, not giving them what is rightfully theirs. These “rogue” casinos can be avoided by making sure that the casino you choose is reputable.
Yes, the majority of online casinos offer players with gambling addictions help. The casino offers responsible gambling and gives players the opportunity to ban themselves from the casino.
Online Casino FAQs about Games and Other Questions
Online casinos offer players all the games that are found in a land-based casino, in fact, some online casinos contain a diverse selection of each type of game. The most played games to find at an internet casino is roulette, poker, blackjack and slots.
Most online casinos don’t have a limit on the amount of money you can win. All the spins, deals, and rolls are completely random, which means that you can make AU$50 into thousands or even millions.
Progressive jackpots appear randomly, which means that you can win at any time.
Online pokies are popular among gamblers who want to win big, mainly because of progressive jackpots. But, online roulette has almost 50/50 odds if you bet on odds or evens, and blackjack is popular amongst players who can count cards. So, there are no specific games which are most profitable.
Some internet casinos contain limits on specific games and no restrictions on others. Casinos with limits even usually allow high bets.
Independent testing services such as eCORGA and TST, usually audit the casino’s pay-out percentage. Online casinos normally display their audited and certified pay-out percentages.
A fallacy is the belief that an unusual event might affect the outcome of a following event, like kissing a coin might change the outcome of the machine.
Yes, multiplayer games provide you with the opportunity to chat and socialise with other players.
Online casinos have many advantages attached to them. You can enjoy games and betting at any time from anywhere. You can play the games directly from your home or wherever you find your playing finger itch.
Every casino site has its own platform to download. The software can be downloaded from the casino’s website. You cannot use one casino’s software to play another.
Yes, most online casinos are useable on Macintosh computers. Although, you cannot download software used by computers. Macintosh casinos have internet platforms for players.
Yes, many online casinos allow you to access their sites directly from your mobile phone or tablet devices.
Online Casino FAQs about Banking and Registration
You will be required to enter your personal information, such as your name and address. Some casinos will expect you to provide your proof of residence or identity.
To play real money casino games, you will need to choose one of the several deposit methods provided by the casino. It is important to know the complete details of the deposit method. Once you know these and have chosen a deposit method, simply deposit the money into your account.
This is the same as depositing. There is a vast selection of withdrawal options, just get to know them before withdrawing your winnings.
This is entirely dependent on the withdrawal method of choice. Your online casino’s banking section should inform you of the average time it will take to cash-out. These can be 3 to 5days.
A withdrawal limit is a limit which online casinos have to prevent players from withdrawing too much money too quickly.
Not immediately. Online casinos require you to spend a certain amount of money in a certain amount of time before you can withdraw your winnings.
Online Casino FAQs for Deposit and Withdrawals
Yes, you can check your withdrawals and deposits by checking your history. This will show you how much you’ve transferred, and by which method
There are various withdrawal methods available to use to withdraw your funds. The withdrawal methods are e-checks, paper checks, credit or debit cards, e-wallet services and bank wires. Your chosen online casino might have more options available. So, do some research before selecting a withdrawal method.
Yes, most casinos have withdrawal limits. Some casinos will put a limit on the amount of money that can be drawn in a week.
There is a large selection of deposit methods, these include:
- Debit or credit cards – VISA, MasterCard
- E-wallet services
- Bank wire transfers
- And offline paying methods such as e-checks.
Online Casino FAQs about Bonuses and Promotion
A casino bonus is a cash offer which the casino provides to new and regular players. There is a huge variety of bonuses available such as match bonuses, in which the casino matches your deposit, refer-a-friend bonus, welcome bonuses, no-deposit bonuses and there are bonuses for each game.
Welcome bonuses are granted to newly registered players. The most frequent welcome bonus is a match bonus. But, the casino offers bonuses for games and cash bonuses too.
Many bonuses must be played online. But, to be presented with the opportunity to withdraw your bonus, you must fulfil the wagering requirements of the casino.
There are many variations of bonuses available, such as:
- No- deposit bonuses
- Welcome/sign-up bonuses
- Reload bonuses
- High-roller bonuses
- Loyalty bonuses
- Refer-a-friend bonuses
- Cash-back bonuses
- Bonuses for using certain payment methods.
Casino comps are courtesy services and items provided by the casino.
Online casinos offer a no-deposit bonus to give players the opportunity to try out their games and to familiarise themselves with the rules and betting options of the game.
Points are earned by playing real-money games.
The use of VIP points varies between casinos. VIP points are usually used for cash-back. Points can be used for purchasing items from the casino’s shop, to purchase bonuses or trips.
These are bonuses that require you to stay at the casino. The bonus stays with the casino. So, if you want to withdraw your funds, the bonus will remain in your casino account.
This is entirely dependent on your casino of choice. At majority of the online casinos all you have to do is register an account, make a deposit and you will be rewarded with the bonus.
No. Online Casinos require you to wager a certain amount of money before can withdraw a bonus.
No. There are no casinos which allow this. It is stipulated in every casino’s terms and conditions.
The best way would be to set a boundary on how much you’re going to play with on a daily, weekly and monthly basis.
Casinos make money from the player’s deposit, and when the player’s no-deposit bonus is finished. The casino will make more money by the player continuing to play.
A 40x betting requirement means that a player needs to wager their deposit and bonus.
This might be because these game’s odds are too low. Another reason is that players will simply abuse the system.
You can get informed of new bonuses by checking your casino’s website occasionally for updates. Keep a look-out on the casino’s promotions page and by signing up to the casino’s newsletter.
Sure, the complicated part might be to identify which casino bonuses apply for which games, or how much they apply.
General Online Casino FAQs
A progressive jackpot is a pool of money which gamblers are awarded when making a specific hand or hit a specific combination of symbols on a slot game. These pools are filled by all players who make side bets or bet the maximum. A portion of each player’s bet goes to the jackpot.
Blackjack and roulette are the two games which have the best pay-out percentages. But, slots are the most popular because of how easy they are to play. So, it would take some time to make real money on slots, but roulette and blackjack can pay-out more at once.
A pay-out percentage is the amount of money which the casino pays out, compared to the amount they keep. For example, if a casino’s pay-out percentage is 95%, they will pay out AU$0.95 of every AU$1.
Yes. This is because land-based casinos’ operating costs are much more than online casinos’.
Yes. However, multiplayer games are not as common as single player games. Multiplayer games allow players to chat with one another. Which can also be done when playing live dealer games.
Live dealer games are casino games which use real dealers in the game. The lice dealer is live-streamed to the player. There are live dealer games for roulette, blackjack and poker.
This depends on the casino you chose to play on. Some casinos require you to download the software, while others allow you to play through your web-browser.
Signing Up FAQs
Yes, this information is required to confirm your identity. The casinos need to have this information before fulfilling any cash-out requests.
You should avoid giving online casinos your mother’s maiden name and your social security number.
Yes, in most instances. They will try to get you to deposit. But, reputable casinos stop upon your request.